Privacy Policy
This privacy notice applies to individuals who use our ID Africa platform (“Platform”), individuals who visit our website idafricans.com, (“Website”), business contacts or individuals who contact us by telephone, e-mail or other means (including other electronic means). This privacy notice does not apply to the personal data we process from our employees.
Who we are
We are Info Digital Limited (ID Africa, a company registered in Lagos, Nigeria whose registered office is at No 32 Community Road, Off Allen Avenue, Ikeja, Lagos.
How to contact us
If you have any questions about this privacy notice or our data protection policies generally, please contact us:
- By post: No 32 Community Road, Off Allen Avenue, Ikeja, Lagos.
- By email: [email protected]
- By phone: +234 809 999 3512
Privacy notice
We are committed to protecting your personal data and your privacy. This privacy notice sets out the basis on which any personal data we collect from you, or that you provide to us, or that we acquire through a third party, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
Before we process your personal data, we are obliged to inform you of who we are, why we need to process your personal data, what we will do with your personal data and to whom we will pass your personal data.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This version of our privacy notice was last updated on April 8, 2021.
What personal data do we collect and process?
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity of the individual has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, last name, social media or similar identifier, marital status, title, date of birth and gender.
- Contact Data: includes home or work address, email address and telephone numbers.
- Financial Data: includes bank account and payment card details.
- Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
- Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences.
- Employment Data: includes job title and role.
- Technical Data: includes internet protocol (IP) address, your login data (if applicable), browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Website or Platform.
- Usage Data: includes information about your visit to our Website or Platform, and how you use our Website or Platform.
How is your personal data obtained?
We use different methods to collect personal data from and about you including through:
- Direct interactions. You may give us your identity, contact, financial, transactional, or similar personal data when you use our Platform or correspond with us by post, phone, e-mail or otherwise.
- Automated technologies or interactions. When you visit our Website or you use our Platform, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies.
- Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
- we may obtain your identity and contact data from publicly available sources such as social media (including but not limited to Facebook, Instagram, LinkedIn, or Twitter), Companies House or other organisations’ websites.
- we may obtain your contact, financial and transaction data from providers of payment and credit card services.
- we may obtain usage data (relating to the use of our Platform) from analytics providers or search information providers.
Failure to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform services for you.
Marketing
If you are an individual consumer client (including sole traders and members of a partnership), we will only provide you with direct marketing communications where you have consented to receive such communication or you have contacted us directly to request specific information about our services. You can subscribe to such marketing communications, and you can adjust your marketing preferences at any time by contacting us at [email protected]
If you represent another business, we may provide you with direct marketing communications where we feel that this may be relevant to your business (provided that you have not opted out of such communications). When we use your personal data for such purposes, we do so on the basis that it is in our legitimate interests to pursue direct marketing, provided that it constitutes fair processing of your personal data to do so.
You can also opt-out or unsubscribe from all or some of these marketing communications at any time by contacting us at [email protected]
Where you opt-out of receiving these marketing communications, this opt-out will not apply to personal data provided to us for any other purpose.
How we will use your personal data?
Personal data may be processed by us where you consent to the processing or where that processing is necessary for 1) the performance of a contract with you and/or to provide services to you; or 2) compliance with a legal obligation to which we are subject; or 3) the purposes of our legitimate interests (or those of a third party).
Legitimate interests means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so.
We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground or grounds we are relying on to process your personal data.
We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at [email protected].
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